FAQs
Ideally we would like to park close to the property as we have a lot of equipment; machine, pipes etc. However, if this is not possible then there is usually a workaround. Wipeawayclean uses top of the range carpet cleaning equipment which is fully mobile not from a rack mounted van system so we can clean anywhere which might not be accessible for rack mounted systems.
Professionally cleaning carpets is highly effective in removing many stubborn marks and stains that normal cleaning methods may be unable to remove. Most marks can be cleaned apart from anything that is burnt, faded, bleached or dyed and sometimes anything that has been treated by a third party cleaning method which acts as a buffer or an invisible film which can be detrimental to any further carpet clean. Another obstacle is simply age where an area is heavily worn creating a dark shadow this is because carpet fibres have degraded/worn close to becoming thread bare. End of the day we are very good at cleaning carpets but cannot perform miracles.
The financial difference between cleaning and replacing is huge. The benefits include a healthy living environment and longer carpet lifespan.
The cleaning work depends on different factors like carpet size and level of cleaning required regarding the severity and quantity of stubborn stains. An average 3 bedroom sized house would take approximately 2-3 hours with a similar drying time even in the winter. Rug cleaning and upholstery clean may take longer to dry.
Commercial carpet cleaning can vary depending on different variables.
Wipeawayclean professional carpet cleaners use eco-friendly products, safe for children and pets ensuring a safe cleaning process and environment.
Our trained professionals are very experienced with high attention to detail.
The risk of damage is rare and practically non-existent. If carpet areas are thread bare we will bring this to your attention and clean around the area. Our trained operatives always spot any carpet cleaning issues before any work is carried out and always show the finished cleaning results. As previously explained professional carpet cleaning actually helps prolong the carpet’s lifespan which usually has around 10-15+ years depending on various factors.
Professional carpet cleaning is recommended every 12-18 months. Although high-traffic or heavy footfall areas may benefit with more frequent carpet cleaning.
Having pets and children can also help determine how often they need cleaning.
If in doubt ask wipeawayclean for FREE carpet cleaning advice.
There are several reasons why you should have your carpets cleaned regularly by Wipe Away Clean. Some of those reasons include;
- Damage: Dirt, sand and grit brought into your home sits at the base of your carpet and damages the fibres. The longer untreated and not cleaned the more damage is being done and shortens the life of your carpet.
- Traffic Lanes: Pollutants and Oily residues bond with the carpet fibres, especially in heavily trafficked walking areas. These compounds attract grit and dirt which cause oxidative colour changes making the carpet look prematurely worn, aged and unpleasant smelling.
- Smell: Your worn carpet acts as a filter which removes odorous chemicals from the atmosphere. Eventually, the filter is full and therefore leaves you and your family to breathe the dust-mites, debris, pollens, pollutants, fungus and mould spores, bacteria and a long list of chemicals (carcinogens, teratogens and mutagens). Your carpet leaves the surrounding air smelling stale and very unpleasant.
If a carpet is properly installed, it is very rare that the cleaning process will cause it to shrink.
It can take as little as 20/30 minutes to clean a carpet obviously depending on the size. For other items, such as upholstery can take 30 minutes to 2 hours on a 3-piece-suite. Rest assured that Wipe Away Clean take their time to clean every square inch thoroughly and professionally.
This depends on various aspects, ventilation and the fibre type of the carpet. Synthetic carpets usually dry in 2-4 hours using Wipe Away Clean wet cleaning technique. For natural fibre carpets like wool, the drying times can take between 4-6 hours. For wooden furniture that cannot be easily moved we can use polystyrene blocks so moisture does not affect the wood.
No 100% guarantee can be made that any particular stain will be removed. Some stains permanently damage the carpet fibres and no amount of specialist cleaning will reverse this for example, bleach, burn marks, fading etc. Wipe Away Clean professionals have experience and training for spot and stain removal and will be able to deal with most problems, with a 95% success rate. If you know what caused the stain and when it was done this will help increase the chances of removing the stain.
In most cases Wipe Away Clean will be happy to move furniture. It is important that any valuable items or furniture containing valuables are moved by the customer, or clearly brought to the attention of the cleaning personnel.
All Wipe Away cleaning solutions we use leave the items safe for both children and pets. We regularly use phosphate derived cleaning agents that are commonly found in foods. We value the health of our cleaning personnel like our customers so rest assured there are no safety issues regarding the cleaning chemicals we use whatsoever.
Wipe Away Clean can work out of hours and at the weekends. So if your business or home requires our services at an unusual time or at the weekend, we will not charge you any extra for out of hours work, we pride ourselves on a high quality service that our customers demand.
Ideally Wipe Away Clean need to closely inspect the item to be cleaned but a ball park figure can be provided if urgently required. We try to establish what fibre type and dye stability of the items before we can provide a costing of the work. We are a thorough and professional carpet cleaning company and our prices are often cheaper than other companies in our sector, we even price match at our discretion.
Action speaks louder than words so why not try wipeawayclean and give your carpets a longer healthier life span using a competent professional carpet cleaning company, family run and non-franchise with over 12 years’ experience.
Let us help you enjoy a better healthy living space and in turn saving you money by not having expensive replacement carpets.
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